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Service and Support

The experts at Carrier are your best source for service and support for your air conditioning system. In this section you can find easy and practical troubleshooting steps, checklists for important items to check before calling for service as well as product documentation. You may also contact your dealer for any specific questions or if you have a service emergency. To locate your country dealer use our dealer locator.

Troubleshooting Guide

Simple solutions to try

Pre-Service Check List

Prepare for your service appointment

Contact Us

Get in touch with Carrier


View our list of frequently asked questions